Privacy Policy

1. Introduction

Sincer.info ("we", "our", or "us") respects your privacy and is committed to protecting your personal data. This Privacy Policy explains how we collect, use, and safeguard your information when you use our Service.

2. Information We Collect

2.1 Account Information

When you sign in with Google, we receive:

• Your name
• Your email address
• Your Google profile picture
• A unique identifier from Google

2.2 Usage Information

We collect information about how you use our Service:

• YouTube video URLs you submit for analysis
• Number of reports generated
• Timestamps of your activity
• Payment transaction records

2.3 Technical Information

We automatically collect certain technical data:

• IP address
• Browser type and version
• Device information
• Cookies and similar technologies

3. How We Use Your Information

We use the collected information to:

• Provide and maintain our Service
• Process your payments
• Track your usage and free trial status
• Send important service notifications
• Improve and optimize our Service
• Detect and prevent fraud or abuse
• Comply with legal obligations

4. Data Sharing

We may share your information with:

• Payment Processors: To process your payments securely
• AI Service Providers: To generate report analysis (only video transcript data)
• Hosting Providers: To host and deliver our Service
• Legal Authorities: When required by law

We do not sell your personal information to third parties.

5. Data Retention

We retain your account information for as long as your account is active. Usage data is retained for analytics purposes. You can request deletion of your data at any time by contacting us.

6. Data Security

We implement appropriate security measures to protect your data, including encryption in transit (HTTPS), secure authentication (OAuth 2.0), and restricted access to personal data. However, no method of transmission over the Internet is 100% secure.

7. Your Rights

Depending on your location, you may have the right to:

• Access the personal data we hold about you
• Request correction of inaccurate data
• Request deletion of your data
• Object to processing of your data
• Request data portability
• Withdraw consent at any time

8. Cookies

We use essential cookies to maintain your session and remember your preferences. We may also use analytics cookies to understand how visitors use our site. You can control cookies through your browser settings.

9. Third-Party Links

Our Service may contain links to YouTube videos and other external sites. We are not responsible for the privacy practices of these third-party sites. We encourage you to review their privacy policies.

10. Children's Privacy

Our Service is not intended for children under 13. We do not knowingly collect personal information from children. If you believe a child has provided us with personal data, please contact us.

11. Changes to This Policy

We may update this Privacy Policy from time to time. We will notify you of significant changes by posting the new policy on this page and updating the "Last updated" date.

12. Service Accuracy Disclaimer

While we strive to provide accurate and comprehensive analysis of video content, we cannot guarantee that our AI-powered extraction service will always achieve 100% accuracy or completeness. The quality of results may vary depending on factors such as video audio quality, caption accuracy, language clarity, and the complexity of the content. Our service is designed to assist your research and decision-making process, but we recommend reviewing the original video content for critical information.

13. Contact Us

If you have questions about this Privacy Policy or want to exercise your rights, please contact us at: support@sincer.info